APPLIED OF CONCEPT MAPPING IN FOSTERING OF PROBLEM SOLVING SKILLS

۲۰,۰۰۰ ریال

Abstract: Problem solving is one of the most important responsibilities of managers which have a significant impact on the efficiency of their performance. To make better decisions, several techniques have been developed and devised, one of which is using de Bono’s six thinking hats. Furthermore, concept maps are graphical tools for organizing and representing knowledge to facilitate remembering and memorizing. The goal of this article is to combine de Bono’s technique with concept mapping method and lecture method for finding better one to improve problem solving process in managers’ minds. According to the goal, two groups of 60 mangers were selected in two groups. A Group exposed to problem solving with six thinking hats technique using concept mapping method and the other one was trained by lecture method. A questionnaire developed to assess managers’ problem solving ability. An Independentsample t-test was conducted to compare two managers’ groups’ scores before and after training by lecture and concept mapping methods. The test showed a significant improvement in managers’ problem solving ability that was trained by concept mapping method vs. lecture method.
Keywords: concept mapping, problem solving, decision making

Javad Hatami, Tarbiat modares University, Tehran, Iran

Neda Shirooyeh, Iran University Science and Technology, Tehran, Iran


Zahra Eslami, University of Tehran, Tehran, Iran
E-mail: j.hatami@modares.ac.ir

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